A first year of successes, a hint of what’s ahead

FirstYearRecapCrossings Healthcare Solutions emerged out of a need among clinicians. In 2011, Universal Health Services, Inc. (UHS), started to implement Cerner’s Millennium® integrated EMR suite in its 25 acute care hospitals. In partnership with Cerner, Crossings Healthcare Solutions was born when users developed a “wish-list” for the system.

Initial products focus on usability

“There were areas in the Cerner program that needed improvement,” says Ori Lotan, MD, Chief Medical Information Officer at UHS. “Physicians and nurses wanted better navigation, fewer clicks, improved communication and intelligent alerting.”

In response, Crossings’ development team built over a dozen custom software components (via Mpages and Advisors on Cerner’s Development Platform). They were integrated into the EMR in solutions like the Patient Care Dashboard (for nurses) and Enhanced Dynamic Documentation with Voice Recognition (for physicians), among others.

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A year of award-winning ideas

Crossings’ solutions received acclaim for a number of accomplishments:
*2014 Accelerator Award from Clinical Innovation and Technology recognized a Crossings electronic medical records enhancement that allows physicians to receive patient updates and notifications without being interrupted while they use the system to help treat another patient.
*Ehab Hanna, MD, Chief Medical Information Officer at UHS, was named Cerner’s Physician Idol at the Spring 2014 Cerner Physician Conference for the design of an Inpatient Physician Communication tool that leverages the MPage platform to support and enhance physician workflow.
*At the 40th Anniversary Gala of the Delaware Valley Chapter of Healthcare Information and Management Systems (HIMSS) in 2014, Crossings was given the Innovation Award. This recognizes Crossings’ Inpatient Physician Notification software as technology that can improve patient outcomes, coordination of care and operational performance.
*Crossings’ enhanced dynamic documentation solution lets physicians review electronic charts and document patient care at once and in real time. It won the Documentation All-Star award at Cerner Corporation’s Physician Community Meeting in Kansas City in May 2015.

What’s ahead for Crossings?

Crossings began with a desire to meet the needs of clinicians. This forms the basis for its current products and indicates where the company plans to excel in the future. “We’re making some of the most complex yet easy-to-use clinical system support tools I’ve ever seen, and there are more in the pipeline,” says Dr. Lotan. “We’re pleased to be able to harness intelligent IT to take better, safer care of patients.”

Read more about Crossings’ awards and find information about its products here >

Volume 1, Issue 3 – Fall 2015