Achieving success, one phase at a time

the Insulin Infusion Advisor

North Kansas City Hospital completes Phase II of paperless documentation transition

In January 2016, North Kansas City Hospital (NKCH) in Kansas City, Missouri went live with the Dynamic and Summary Views of Crossings’ Patient Care Dashboard, Phase II of the engagement. From the beginning, the new views were a hit with clinicians at the hospital. Michelle Sullivan, RN, demonstrated the views to senior teams at NKCH before go-live. “We showed the enhancements to the nursing leadership team, who responded with applause and high praise. They really like the additions,” Sullivan says.

Phase I – Enhancing workflow

In 2015, NKCH contracted with Crossings to achieve its goal of a paperless documentation workflow. In addition to the Physician Notification and Table of Contents solutions, the Patient Care Dashboard was introduced at the hospital. The dashboard provides key information relative to patient safety and quality of care information in real time, without having to access the patient’s chart.

The List View of the tool displays alerts, compliance indicators, and color changes for out-of-range values, which can only be cleared by completion of deficiency. The dashboard was such a success at NKCH that the hospital decided to add Summary and Dynamic Views for more in-depth viewing of patient information.

Phase II – Adding new views

“The Summary View of the Patient Care Dashboard offers a high-level overview of aggregated metrics,” explains Christopher Moody, Clinical Informatics Manager. “Specific patient conditions and compliance items meaningful to facility leadership, such as falls, pressure ulcers, central lines and ventilators can be accessed in real time quickly with this view.”
North Kansas City Hospital
Kansas City, Missouri

  • Acute care facility with 451 licensed beds
  • 550 physicians representing 49 medical specialties

Crossings Healthcare Solution’s tools in use:

  • Patient Care Dashboard
  • Physician Notification
  • Table of Contents MPage
  • Electrolyte Advisor

The Dynamic View lists patients who qualified for the metric in the Summary View with additional data regarding the condition. Specific items, such as falls, can be further drilled down to list the number and percentage of patients who are at high risk or have a documented fall. Each patient name is a hyperlink to the person’s electronic medical record. Both Summary and Dynamic views contain user preferences so clinicians can change the display of metrics and set a default view.

Continuing to move forward

Now that the Patient Care Dashboard has been enhanced, additional solutions from Crossings are in development at NKCH. The Electrolyte Advisor, due to launch in April 2016, alerts clinicians to electrolyte deficiencies (potassium, magnesium and phosphorus) and guides appropriate electrolyte replacement and monitoring. It’s another tool from Crossings enhancing operations at the hospital. “We can see a future workflow with less pop-ups and more natural alerting,” says Peggy Donovan, Clinical Informatics Director at NKCH. “Crossings is helping us take full advantage of the tools in Cerner Millennium® in the support of quality patient care.”