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North Kansas City Hospital completes Phase II of paperless documentation transition

In January 2016, North Kansas City Hospital (NKCH) in Kansas City, Missouri went live with the Dynamic and Summary Views of Crossings’ Patient Care Dashboard, Phase II of the engagement. From the beginning, the new views were a hit with clinicians at the hospital. Michelle Sullivan, RN, demonstrated the views to senior teams at NKCH before go-live. “We showed the enhancements to the nursing leadership team, who responded with applause and high praise. They really like the additions,” Sullivan says.

Phase I — Enhancing workflow

In 2015, NKCH contracted with Crossings to achieve its goal of a paperless documentation workflow. In addition to the Physician Notification and Table of Contents solutions, the Patient Care Dashboard was introduced at the hospital. The dashboard provides key information relative to patient safety and quality of care information in real time, without having to access the patient’s chart.

The List View of the tool displays alerts, compliance indicators, and color changes for out-of-range values, which can only be cleared by completion of deficiency. The dashboard was such a success at NKCH that the hospital decided to add Summary and Dynamic Views for more in-depth viewing of patient information.

Phase II — Adding new views

“The Summary View of the Patient Care Dashboard offers a high-level overview of aggregated metrics,” explains Christopher Moody, Clinical Informatics Manager. “Specific patient conditions and compliance items meaningful to facility leadership, such as falls, pressure ulcers, central lines and ventilators can be accessed in real time quickly with this view.”

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